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OperationsJanuary 23, 2026 7 min read
Lead management best practices for real estate teams
Routing, SLAs, and coaching signals that separate top-quartile teams from average.
MR
Maya Reyes
Co-founder, AdClosr
SLAs
- First reply: under 60 seconds
- First voice contact: under 5 minutes
- Booked appointment: under 24 hours
Routing
Round-robin fails at scale. Route by geography, price band, and agent conversion rate — automatically.